Last Updated: [Insert Date]
At WIN Book Shop, we ensure prompt and secure delivery of your orders across India. Below are the details of our shipping process:
1. Order Processing & Dispatch
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All orders are processed within 1-3 business days (Monday to Saturday).
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Orders placed on Sundays & Public Holidays will be processed on the next working day.
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Books are shipped from our Mumbai warehouse.
2. Shipping Methods & Charges
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Standard Shipping (India Post):
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Flat rate of βΉ50 for all orders within India.
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Delivery time: 5-10 business days (subject to postal service efficiency).
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Express Shipping (Private Courier):
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Available at additional cost (contact us for details).
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Delivery time: 2-5 business days.
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3. Tracking Your Order
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Once shipped, a tracking number will be emailed to you at connect@winbookshop.net.
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If you donβt receive tracking details, check your Spam/Junk folder or contact us:
π Phone/WhatsApp: +(91) 22 – 2343 3540
4. Delivery Timeframe
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Within Mumbai: 2-4 business days
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Other Indian Cities: 5-10 business days
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Rural Areas: May take longer due to postal service delays.
5. Change of Delivery Address
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Address changes are only possible before dispatch.
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Once shipped, you must contact the courier service directly for any changes.
6. Non-Delivery & Lost Shipments
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If your order is lost in transit, we will:
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Reship the order OR
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Process a refund (as per Indian Consumer Protection Act, 2019).
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Claims must be raised within 15 days of expected delivery.
7. Contact Us
For shipping-related queries:
π§ Email: connect@winbookshop.net
π Phone/WhatsApp: +(91) 22 – 2343 3540
WIN Book Shop (World Islamic Network – Mumbai)
π Mumbai, India
By placing an order, you agree to our Shipping Policy.