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At WIN Book Shop, we ensure prompt and secure delivery of your orders across India. Below are the details of our shipping process:

1. Order Processing & Dispatch

  • All orders are processed within 1-3 business days (Monday to Saturday).

  • Orders placed on Sundays & Public Holidays will be processed on the next working day.

  • Books are shipped from our Mumbai warehouse.

2. Shipping Methods & Charges

  • Standard Shipping (India Post):

    • Flat rate of ₹50 for all orders within India.

    • Delivery time: 5-10 business days (subject to postal service efficiency).

  • Express Shipping (Private Courier):

    • Available at additional cost (contact us for details).

    • Delivery time: 2-5 business days.

3. Tracking Your Order

4. Delivery Timeframe

  • Within Mumbai: 2-4 business days

  • Other Indian Cities: 5-10 business days

  • Rural Areas: May take longer due to postal service delays.

5. Change of Delivery Address

  • Address changes are only possible before dispatch.

  • Once shipped, you must contact the courier service directly for any changes.

6. Non-Delivery & Lost Shipments

  • If your order is lost in transit, we will:

    • Reship the order OR

    • Process a refund (as per Indian Consumer Protection Act, 2019).

  • Claims must be raised within 15 days of expected delivery.

7. Contact Us

For shipping-related queries:
📧 Email: connect@winbookshop.net
📞 Phone/WhatsApp: +(91) 22 – 2343 3540

WIN Book Shop (World Islamic Network – Mumbai)
📍 Mumbai, India

By placing an order, you agree to our Shipping Policy.